Privacy policy

This Privacy Policy describes how the Chipomi online store at chipomi.ru (the “Store”, “we”, “us”) processes personal data of visitors and customers in accordance with applicable law.

By using the Store, registering an account, or placing an order, you acknowledge that you have read this Policy. If you do not agree with it, please do not use the Store.

We may update this Policy from time to time. The current version is always published on this page.

We may process: name and contact details (email, phone), delivery and billing address, order history, account credentials, messages you send via forms or support channels, and technical data (IP address, browser type, cookies, pages viewed) when you browse the Store.

Payment data is processed by payment providers; we do not store full card details on our servers.

We use personal data to: register and authenticate users; process and deliver orders; communicate about orders and support requests; improve the Store and security; comply with legal obligations; and, where permitted, send marketing communications with your consent.

Processing is based on contract performance, legitimate interests (e.g. fraud prevention, analytics), legal requirements, or your consent where required.

Data is stored for as long as needed for the purposes above or as required by law (e.g. accounting and tax records).

We apply organizational and technical measures to protect data against unauthorized access, loss, or alteration. Access is limited to personnel and contractors who need it for their duties.

Where data is processed by service providers (hosting, delivery, payment, email), we require appropriate safeguards consistent with applicable law.

Depending on applicable law, you may request access, correction, deletion, restriction of processing, objection, or portability of your personal data, and withdraw consent where processing is consent-based.

To exercise your rights, contact us using the details in the Contacts section. We will respond within the timeframes set by law.

You may also lodge a complaint with a supervisory authority in your country of residence.

The Store uses cookies and similar technologies for essential functions, preferences, and analytics. You can manage cookies in your browser settings; disabling some cookies may limit Store functionality.

For questions about this Policy or your personal data, contact us via the Contacts page on chipomi.ru or the email address listed there.